|New York rates
|Las Vegas, NV
|Long Beach, CA
|North Carolina. NC
|San Diego, CA
|San Francisco, CA
Who We are
We are a blend of Black
Car ( Corporate Transportation ) franchise owners who got together
and formed this company with the dream that some day,
will have a global presence. The formula to achieve our goal is
to offer the general public an improved version of what we have
been doing for so many years, and that is luxury transportation
at a corporate level to Wall Street's largest financial firms such
as Morgan Stanley, Merrill Lynch, Goldman Sachs, Lehman Brothers,
Salomon Smith & Barney, JP Morgan Chase and UBS/Paine Webber to
name a few.
What is the
seating and cargo capacity of a Lincoln Town Car?
What is the
seating and cargo capacity of a Lincoln Navigator SUV?
How can I
identify my car at the scheduled pick-up location?
Driver dress code?
Where is the
There is not fine print,
hidden charges or bait and switch here. We want to build an honest,
reliable and efficient reputation with our customers in order to
gain a recurring service user. With your confirmed reservation you
will receive a detailed list of projected charges to review. We
do not charge your credit card until the day and time of service.
What is your waiting time policy?
Will I be
charged waiting time if my flight is delayed?
No if the updated arrival
data is accurate and steady. We will track your flight by calling
the airlines and using the FAA flight tracker system, then we will
adjust your reservation accordingly. (At times this information
is not accurate or is constantly changing and your best option is
calling (877)800-6500 (TOLL FREE) before departure with the
new schedule, arrival gate or flight # if different from the original).
Waiting time will start 30 minutes after original updated schedule
the arrival time changes at the last minute ( 15 minutes or less
prior to already updated ETA) then there will probably be waiting
time charges. This situation usually occurs when there are no gates
available and the plane sits on the tarmac/runway for a few minutes
and some times hours before getting to the assigned gate, or the
plane has to circle a few times before landing, or gets diverted
to a nearby airport. Our driver is already there since the plane
got to the airport air space at the updated scheduled time. All
of these unpredictable variables could cause waiting time charges.
What is a no-show?
A no-show takes place when
a car has been waiting for you at the pick up location for a determined
period of time (1 1/2 hour after the plane has landed or a half
hour at locations other than the Airports) and there is no contact
between you and the driver or you and the office. This situation
usually occurs when you fail to cancel your reservation within the
allotted time frame, or you need much more time than expected to
get to the car and fail to notify your driver or the office.
How much will
I be charged for a no-show?
If the pick up is at the
airport or out of town, you will be charged the full fare from NYC/Miami
to the reserved Airport/Town location and in special situations
waiting time and parking will also be added to the no-show fee.
For pickups in NYC or Miami
(not airports) you will be charged for one hour at the hourly vehicle
How much time do I have to cancel a sedan
or SUV reservation before getting charged for a
no-show or cancellation fee and why?
48 hours before scheduled pickup time (If cancelling by E-mail,
a 72 hours in advance is required). .
3 hours before scheduled pickup time (If cancelling by E-mail, a
24 hours in advance is required).
Why? Once a booking
is confirmed, a vehicle/driver is assigned/reserved 6 to 8 hours
before scheduled pickup time. From this point, that vehicle/driver
cannot be assigned to another job around the same time slot. Since
we are in-advance reservations only, the reserved vehicle/driver
will be left without assignment.
How much time do I have to cancel a limousine
reservation before getting charged for a
no-show or cancellation fee and why?
Cancellation fee: 48 hours before scheduled pickup time
(If cancelling by E-mail, a 72 hours in advance is required).
NO-SHOW: 6 hours before scheduled
pickup time (If cancelling by E-mail, a 24 hours in advance
is required). .
Limousine fleets are of a reduce size and limo reservations are
booked well in advance. Chances are that we won't be able to rebook
that limo for that specific time slot.
How much is
the cancellation fee?
for 8, 10 & 15 pax stretch limousines.
for SUV stretch limousines.
for Hummer stretch limousines.
$100.00 for SUVs.
fees does not apply re-schedules on your reservation. However, if
you make a short notice change to your reservation, a cancellation
fee or waiting time may be imposed according to the situation which
will be evaluated by our management.
You have a 3:00 PM schedule pickup let's say at your home address in Wesport, CT and you call at 2:30 PM because you want to move the pickup time to 4:30 PM. In this case scenario, the vehicle has already been dispatched and it is on the way with a very good chance of being at the pickup location already. At this point, it is too late to modify your existing reservation and you will be charged waiting time starting at 3:15 PM. If instead on changing your pickup time you want to change the pickup date, then a cancellation or no-show fee will be applied.
What is the difference between a Yellow Cab and
A Yellow Cab has a partition that divides the rear
seat from the front seats taking away about 8" of leg room.
Our drivers are well groomed and required to follow
a dress code (tie and jacket), to be fluent in English in addition
to their native language and to be respectful and courteous.
Our cars are safer and cleaner (each driver owns
the car it drives and therefore does not want to get into an accident
and wants to keep the car spotless). Yellow Cabs are in the most
part rented and the drivers only concern is beating the next Cab
to a fare, creating a very unsafe environment .
If you get stuck in traffic while riding in a Yellow
Cab, chances are that you are going to pay more than riding with
us since the meter runs in slow or stopped traffic.
You will never loose an item in our cars since there
will be a record available to track the car/driver.
Yellow Cabs and most car services don't take credit
How will I
locate my driver?
is Meet & Greet service ( Concierge )?
What if I
can't locate my driver?
With you confirmation,
you will be given a toll free phone number to call in the event
of not being able to make contact (this would normally occur when
there is a last minute gate change, the terminal's arrivals monitor
is incorrect or the terminal parking lot is full or closed).
is the service gratuity?
Can I setup
kind of sedan does AirportsPickup
vehicles have any identifying label/sign or advertising?
my credit card be charged?
Can I pay
the driver in cash?
If you do not see the answer
to your question here, simply email us and we'll respond to your question
as soon as possible.